Refund policy

30-Day Satisfaction Guarantee

We stand behind every product. If you're not completely satisfied, we'll make it right.

Unopened Returns: Return unused, unopened products within 30 days of delivery for a full refund. Must be in original packaging.

Opened Products: Tried it and not happy? Contact us. We handle these case-by-case — exchange, partial refund, or replacement.

Broken Glass: If a glass bottle arrives broken or damaged, email us a photo immediately. We'll ship a replacement at no cost with no return needed.

How to Return: Email [support email] with your order number and reason. We'll provide a return label and instructions within 1 business day.

Refund Processing: 5–7 business days after receiving the return, issued to original payment method.

Return Shipping: Customer covers return shipping for standard returns. We cover shipping for defective/damaged items.

Non-Returnable: Gift cards, clearance items marked final sale, and opened kits where individual items have been used.